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Forget 'What are your strengths and weaknesses?' If you want to get the real dope on prospective employees, ask job candidates these seven questions.
When it comes to understanding consumers and what they will want, Apple is one of the strategically smartest companies in the world. And the recently reported deal to acquire music streaming start-up Lala is another indication that the company is planning to become the central cloud for consumers. That raises some interesting questions about what [...]
The summer driving season is at hand, and gasoline prices are suddenly back on your mind. No wonder.
More-For-Small-Business Blog
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- Dec 7, Small Business Advisor Site Index: Develop Your Strategic Management Process
Use this site as a small business advisor or small business bureau. Find change management tools, strategic management process tools and business process management tools for small business growth. - Dec 7, Customer Tracking Software: Provide Good Customer Service
Customer tracking software can help improve your service. Develop a customer service test and survey to focus on strengths and weaknesses. Understand what is good customer service in your business. - Dec 6, Why is Customer Service Important? What is Good Customer Service?
Why is customer service important? Because unhappy customers will not buy from you. What is good customer service? To define customer service you need to understand how to deliver what customers want. - Dec 6, Customer Service Tips: Include Importance, and Definition, of Customer Service
Use these customer service tips to improve customer satisfaction. An understanding of the definition of customer service and what it means to deliver good customer care is necessary for business. - Dec 1, Customer Service Management: Includes Customer Value Creation
The best customer service management comes from significant customer value creation. Find out what your customers want through a customer service test; create customer service scripts to survey them. - Dec 1, Eliminate Bad Customer Service: Use Outstanding Customer Service Tips
Bad customer service drives customers away. How to handle angry customers (and review a sample of customer complaint letter); use outstanding customer service tips to deliver better service. - Dec 1, Good Customer Service: Define Customer Service and Understand Impact on Business
Good customer service can help your business succeed. Customers, who are delighted with customer service skills and attitudes, will buy from you. Build customer loyalty concepts into your business. - Dec 1, Define Good Customer Service Through Examples of Good Customer Service
To deliver good customer care you need to first define good customer service. Use examples of good customer service, and develop a customer service job description, to focus on satisfying customers. - Nov 29, Business Plan Outline: Why a Business Plan Layout Can Help Your Results
If you need small business startup money or to focus an existing business, you need a business plan. Use a business plan outline, business plan layout or examples of business plans to direct your plan - Nov 29, Capital Expenditures: Use a Payback Period Formula
A capital expenditures plan is an important part of your operations plan. Choose a payback period formula, such as calculating internal rate of return or net present value to make the best investment. - Nov 29, Business Exit Strategy: Including Management Succession Plan
Business exit strategy is often overlooked by business owners until it's time to go. Your plan needs to include a management succession plan. Use free business valuations to build a price or value. - Nov 29, Financial Ratios: For Example, Inventory Turnover Ratio
Financial ratios are a way to measure business performance. To understand what inventory turnover ratio, cash debt coverage ratio or dividend payout ratio are, use financial ratios definitions. - Nov 29, Business Financial Plan: What is Financial Management?
In business, you need a business financial plan. What is financial management? Review a financial statement example and learn about financial ratios, such as profitability ratios and liquidity ratios. - Nov 29, Financial Plan Sample: As Part of Your Business Finance Analysis
When you build your business financial plan, use a financial plan sample from a business in your industry to help you set up your own plan and to help you with your business finance analysis. - Nov 29, Human Resource Planning: Include Employee Development Plan
Human resource planning is a key activity in business. What is human resources? It includes workforce plans, employee development plan, building basic employee benefits and salary programs, and more. - Nov 29, Marketing Research Plan: Types of Market Research
Your marketing research plan needs to define market research approaches and include types of market research and impact. Strengthen your marketing approach with a targeted marketing research process. - Nov 29, Business Operations: Define Operations Management In Your Plan
Your business operations need to be detailed in your operating plan. When writing a business plan, define operations management tools and strategies as well as your target operating profit margin. - Nov 28, Build a Website and Benefit from the Advantages of Online Marketing
How to build a website for your small business? Why do you want to know how to make a website? Because your business can grow from the advantages of online marketing and the market reach of a website. - Nov 27, New Product Development: What is Product Development?
What is product development? It is about creating a new product development plan and marketing a new product that wins market share. It is more than new products inventions, pricing, and launches. - Nov 27, Safety Checklist: Employee Safety in Workplace
Workplace safety statistics show a need to improve employee safety in workplace. This safety checklist, workplace safety statistics, and actions can help you create a safety plan for your business. - Nov 27, Writing Your Sales Plan: Use Sales Forecast Software as a Predictive Tool
A well built sales plan focuses sales efforts on goals. Writing a sales plan means documenting plan assumptions, building an action plan and using sales forecast software or a sales forecast example. - Nov 27, What is Scenario Analysis? How Can Survival Scenarios Help Your Business?
Why are scenario analysis planning tactics important in business today? Because using survival scenarios will help recover from business or physical disaster. Understand what is disaster recovery? - Nov 22, Small Business Plan: Definition of a Business Plan
What is a business plan? Why do you need a small business plan? Understand the definition of a business plan to learn how to write business plan. Focus your business plan layout on your direction. - Nov 22, Business Continuity Plans: And A Continuity Definition
When disaster strikes, business continuity plans can be the difference between restarting your business, or not. Use a disaster recovery plan example (such as a network disaster plan) to build a plan. - Nov 22, Business Continuity Resources; Disaster Recovery Plan Example
In the face of a disaster, business continuity resources need to be pre-planned. Use a business continuity plan sample or disaster recovery plan example to build your plan prior to disaster occurring. - Nov 22, Disaster Recovery Scenarios for Business: Use Role Playing Scenarios to Prepare
Disaster recovery scenarios are part of a business continuity plan; including recovery of interrupted business functions. Use role playing scenarios or a disaster recovery template to prepare.